All types of events/incidents offer an important opportunity for reflection and learning. More often than not, events/incidents highlight areas which, when appropriate actions are put in place, can improve the quality, safety and experience for patients, carers and staff. Events/incidents can also demonstrate good practice.
Getting feedback from our patients on what they think about their healthcare in Salford is vital to making sure their voice is at the heart of how the CCG plans services.
Last updated March 2018.