The Greater Manchester Wellbeing Toolkit for our health and care workforce is an interactive online toolkit to help support you to be your best.
The last twelve months have been really challenging for the people keeping our health and care services running, and it is more important than ever that we all prioritise good wellbeing in everything we do.
This toolkit has been developed by Greater Manchester Health and Social Care Partnership, the body overseeing the region’s Covid-19 response, and brings together all the great wellbeing initiatives and resources that are available in Greater Manchester in one place. It provides advice on keeping well physically, practically and psychologically, as well top tips on how you can support those around you and seek help for yourself or someone you know when it’s needed.
Whether you work on site or work from home, or a mixture of the two, there are guides on introducing a ‘Buddy Network’ in your team, a debriefing guide to help you make the transition from work to home at the end of the day, as well as tips for improving your sleep and reducing stress.
How do I use it?
The toolkit is divided into three sections:
- Looking after yourself – practical tools and tips on how to build our physical and mental resilience.
- Supporting others – guides and tools to help you support others, either as a manager or on a peer to peer basis.
- Responding to need – information on where to seek help when you need it – both online and more personal depending on what works best for you
You can digest the whole toolkit at once or skip to the sections that are relevant to you. The toolkit also includes downloadable templates and guides.
Looking after yourself
It is important that we look after ourselves to be at our best – physically, practically, and psychologically. While we are in the middle of responding to a pandemic, it’s easy to put the needs of others first – our service users, our colleagues, or our family – and forget to look after ourselves.
Northern Care Alliance Occupational Health Service
General practice staff are able to access the Northern Care Alliance occupational health service at Salford Royal. The service provides impartial, independent advice to both employees and managers on all matters relating to workplace health. To arrange an appointment the best way to contact the service is currently via email email@example.com.
Greater Manchester Resilience Hub
The Greater Manchester Resilience Hub (GMRH) is the NHS service that was established following the Manchester Arena Attack; to coordinate the mental health response and provide psychological support to the public and professionals who had been impacted. The Hub also offers support, training and consultation to professionals across GM.
The GMRH was approached by the Greater Manchester Health and Social Care Partnership, during the peak of the first wave of COVID-19, to see how the Hub’s experience and expertise could be used to help health and care staff access wellbeing and mental health support. The Hub aims to work with the existing workplace, local and national offers to enhance, support and help coordinate messages and access to help. The offer outlined below is available to all staff who:
- Work in health and care and live or work in Greater Manchester including but not limited to:
- shielding staff, students, non-clinical staff, clinical staff, wellbeing providers and managers
- including staff from across all roles including domestic, security, admin etc
- from across all sectors community care, home care within both VCSE settings, hospices and private health and care
- Family members, of health and care staff who live or work in Greater Manchester.
If additional needs are identified within provider organisations, the GMRH offer can also be adapted to enhance or support existing provisions. This offer also sits within a national and GM governance structure and will continue to be developed as needs emerge.
Free health checks for key workers in Salford
NHS staff and key workers in Salford are being offered free health checks as part of Salford’s fight against coronavirus. The checks are available for health and social care workers (including GP practice staff), security staff, taxi drivers and other frontline key workers who frequently deal with the public.
The 20 minute checks can be carried out at Pendleton Gateway, 1 Broadwalk, Salford, and Eccles Gateway, Barton Lane, Eccles. Both are easy accessible by public transport or have free parking on site or nearby.
Using a state of the art kiosk, your height, weight and blood pressure will be checked. The results are confidential to you and delivered within minutes. Members of our health improvement service are on hand to discuss the results if you wish and advise about further support including contacting your GP if necessary.
The health improvement service offers free help to stop smoking and/or lose weight, both of which can help reduce blood pressure and save you money and ways to be more active and improve your fitness. Any or all of these can help you improve your health and decrease the risk of complications in the event of catching COVID-19.
To make an appointment call 0800 952 1000 and select option 2.
Appointments are limited to maintain social distancing and allow for careful and thorough cleaning of the kiosk after each use.
24 hours before attending, you will be asked to confirm you have no COVID-19 symptoms and can maintain social distance. If you feel unwell then please don’t attend – you can always rebook your slot.
You will be asked to put on a face covering as you come into the building. Staff on site will wear PPE and will guide you in and out of the building.
Staying safe at home - domestic abuse
It is well recognised that the recent measures announced to tackle coronavirus (COVID-19) can create increased tension and anxiety for those who are living with domestic abuse. Those who live with domestic abuse may have avoided working from home previously due to their domestic circumstances. Social distancing and home working can be used as a tool by perpetrators to exert coercive and controlling measures that could close down usual routes to safety and support through increased isolation. Support networks are often found in the workplace and this may be having an increased impact on personal health, wellbeing and feelings of vulnerability of the workforce. In some situations the risk of harm may also be increased.
It is important that team managers and colleagues are aware of the risks that home working and social distancing can create and ensure contact with team members and colleagues is maintained. All employers have a responsibility to support victims of domestic abuse and the CCG Safeguarding Children and Adults at Risk policy can offer further information for team managers including points of contact in the safeguarding team who can offer support and advice.
The following links are available for both employees and team managers for signposting.
Police: 0161 856 5171 in an emergency always dial 999
Salford City Council have a dedicated page for victims and professionals for advice and support
Salford Independent Domestic Abuse Support Service (SIDASS): 0161 793 3232 or Salford Women's Aid
Salford City Council also have an extensive list of useful contact numbers including housing and legal advice
Silent Solutions is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency
Safelives have issued guidance to help you think about what you might do over the coming weeks to stay safe if you are currently experiencing or have experienced domestic abuse. It also contains national helpline numbers.
As we improve our awareness of how to look after our own wellbeing, we can find that we will also be able to recognise the needs and challenges of our peers and teams – and offer better support for those around us.
Greater Manchester Mental Health toolkit for employers
Greater Manchester colleagues have shared their newly launched toolkit to support the mental health and wellbeing of employees. The toolkit provides an evidence-based framework focused on positive actions to build a culture that champions good mental health and provides a greater understanding for how to help those who need more support.
Responding to need
It is a good first step to recognise when you may need a little more support. We can all have that occasional bad day or feel like we are not doing a great job – because it really is okay not to be okay from time to time – but nobody should be struggling over a long period of time. Whether you are struggling to focus on work or home – if you are in distress about things that wouldn’t ordinarily bother you, or if you, or those around you, are noticing a difference in your behaviours – it may be time to ask for help.
#OurNHSpeople wellbeing support
Our NHS people are doing extraordinary things in the face of an extraordinary challenge, and so need an extraordinary level of support. This is why the NHS nationally and locally has developed a range of wellbeing support to care for and protect all of our NHS people, whether at the front line or in supporting services.
So, from 08 April, all our people will have access to a range of support (#OurNHSPeople Wellbeing Support) through one point of contact:
- a free wellbeing support helpline 0300 131 7000, available from 7.00 am – 11.00 pm seven days a week, providing confidential listening from trained professionals and specialist advice - including coaching, bereavement care, mental health and financial help
- a 24/7 text alternative to the above helpline - simply text FRONTLINE to 85258
- online peer to peer, team and personal resilience support, including through Silver Cloud, and free mindfulness apps including Unmind, Headspace, Sleepio and Daylight
SHOUT - 24/7 free text service for anyone in crisis
This free text messaging helpline is a private, silent and trusted way, for those experiencing mental health challenges to find a safe space to seek help and support. You can send a text message any time of day or night wherever you are - every conversation is with a human being.
It’s easy to use; you don’t need an app or data; there’s no registration process; it’s silent and won’t appear on your phone bill; and its confidential and anonymous.
If you need some immediate support just text the relevant keyword for where you live:
|Text GMBury to 85258||Text GMRochdale to 85258|
|Text GMBolton to 85258||Text GMSalford to 85258|
|Text GMManchester to 85258||Text GMStockport to 85258|
|Text GMOldham to 85258||Text GMT&G to 85258 (this for Tameside and Glossop)|
|Text GMRochdale to 85258||Text GMTrafford to 85258|
|Text GMWigan to 85258|
A trained Crisis Volunteer will then introduce themselves, reflect on what you’ve said and invite you to share at your own pace. You’ll text back and forth, only sharing what you feel comfortable with.
By asking questions, listening to you and responding with support, they will help you sort through your feelings until you both feel you are now in a calm, safe place. You might be provided with some signposts to other services that can provide you with specialist support, so that you can continue to get the help you need.
The service can help with urgent issues such as:
|Suicidal thoughts||Relationship issues|
|Abuse or assault|