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While you wait

The Covid-19 pandemic has meant some operations and procedures have been postponed. The NHS is working hard to get people seen as quickly as possible.

If you (or someone you care for) are waiting on delayed medical care, you are likely to have concerns and questions.

The NHS in Greater Manchester is offering further information and advice, along with handy resources to help you manage your physical and mental wellbeing.

This includes:

  • How to stay as fit and healthy as possible while you wait for your treatment
  • Where to find any extra support online
  • Where to find further information about approximate waiting times at different hospitals
  • What to do if your condition deteriorates.

Find out more at whileyouwait.org.uk

Local support

These information below has support details from local organisations while you wait for your treatment. 

Whilst you are waiting to be seen, there are many ways you can help to stay as physically and mental fit as possible, and prepare you for your treatment. Keeping fit and well is essential to your physical and mental wellbeing, it can also speed up your recovery after surgery. If your condition start to get a bit worse, please do let your GP or consultant know. Body and mind cartoon graphic

Salford has many services to help people look after their mind and body.

Mental health & wellbeing

Adult mental health & wellbeing offer

CYP mental health & wellbeing offer

Physical health offer

Salford has a rich and diverse collection of community support groups and charities that are able to offer you help and support if you need it. Here are a few community services for Salford patients.

Salford Community LeisureMulticultural community support cartoon graphic

Salford Community Leisure provide a range of activities as part of their Active Lifestyles Programme including:

  • Healthy Hips and Hearts
  • Weight Management
  • Exercise on Referral
  • Cancer Rehabilitation (Can-Move)
  • Salford Wellbeing Walks

If you are interested and require further information, please contact a member of Salford Community Leisure's Active Lifestyles team by calling 0161 778 0577 or email active.lifestyles@scll.co.uk.

Salford Health Improvement Service

Health Improvement Connect programme offers support for individuals and families looking to get more active, lose weight, healthy eating and stop smoking. 

All this support can be accessed by ringing 0800 952 1000 (option 2) 9am to 4.40pm Monday to Friday or by emailing health.improvement@salford.gov.uk.

Salford CVS

Salford CVS is the city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support and opportunities for influence and collaboration. We provide support for organisations to establish and develop including training for their staff, volunteers and trustees.

You can contact them by emailing office@salfordcvs.co.uk.


Healthwatch Salford are the independent champion for people who use health and social care services in Salford.

You can contact them by emailing info@healthwatchsalford.co.uk.

Support groups in Salford

Healthcare support graphicYour local NHS is still here to support you, and there are many different services that may be of use whilst you wait. Many of these services are available through your GP practice. 



Hospital appointments and waiting lists are looked after by each hospital department.

Waiting times will depend on what treatment you are waiting for and your individual needs.

The list of people waiting changes daily and it is very hard to tell you how long you will have to wait. You can find approximate waiting times at your local hospital on the Greater Manchester While You Wait website.

The website also has the answers to some frequently asked questions.

Your GP won’t be able to help you get seen any quicker as your GP does not have access to hospital appointment or waiting list systems.

Concerns, advice and complaintsPerson speaking cartoon graphic

All NHS organisations have a Patient Advice and Liaison Service (PALS Team) which offers confidential advice, support and information on health-related matters. They can help to sort out your issues.

PALS teams can also advise you how to make a complaint.

Salford Royal NHS Foundation Trust

More details about the PALS team at Salford Royal NHS Foundation Trust, including how to contact the them, is on the trust's website.

NHS Salford Clinical Commissioning Group (CCG)

You can find more information here on the NHS Salford CCG's Patient Advice and Liasion Service website or email them at SALCCG.PatientServices@nhs.net.