Published on: 7th March 2022

Salford Clinical Commissioning Group (CCG) has partnered with Online BSL Interpreting Service, SignLive, to enable patients to easily contact their Salford GP practice by telephone.

If you’re a BSL user and are registered with a Salford GP, you are now able use the service free of charge.

By connecting to a SignLive BSL interpreter you are then able to have a three-way telephone conversation between yourself, interpreter and your GP practice. This could be for anything from making an appointment, checking test results, prescription enquiries or raising a query with your practice.

If you are a BSL user, you can use SignLive to connect via an Interpreter. Just log in to the SignLive app on iOS, Android, or a web browser and find SignLive in the Community Directory. When you call, the Interpreter may confirm who you want to get in touch with.

How to Access SignLive

The first time you use SignLive you will need to register as a one-off. This will keep your account secure and allow SignLive to call you back if needed.

You can access SignLive from a web browser. Just visit www.signlive.co.uk/login. Alternatively, you can download the app from Google Play or the App Store.

To find out more about SignLive, watch this explainer video below: