Request a Freedom of Information

Freedom of Information (FOI)

The Freedom of Information Act recognises that as a member of the public, you have the right to know how public services such as the NHS are organised and managed.

In order to comply with the Freedom of Information Act (2000) public sector organisations such as ours have to routinely publish information whenever possible. The right of access to information is subject to some exemptions which the CCG has to take into account before deciding what information can be released. If you make a request and we are unable to release some or all of the information, we will explain this to you.

The Freedom of Information Act does not change your right to confidentiality, your personal information is still protected by the Data Protection Act (1998). Under this act you are entitled to access your clinical records or any other personal information held about you by Salford CCG.

As an open and transparent organisation we are committed to routinely publishing as much information as possible and most of the information we make routinely available can be accessed online.

If you want information which is not on our website you may ask us for it in accordance with the Freedom of Information Act via email at SALCCG.foi@nhs.net Image: Email Icon. We are required to deal with requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make.

If you wish us to undertake such a review you should write to address below:

Chief Officer
Salford Clinical Commissioning Group
7th Floor
St James' House
Pendleton Way
Salford
M6 5FW

Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process. If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner:

Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545700

The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so or the amount of time taken to locate, collate and process the information exceeds 18 hours.

However, we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.

No charges will be made for any information accessed via our website. For any information which is provided in hard copy and where there is no statutory provision for charges our rates for photocopying, reformatting and postage will be provided in advance on application.

If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact us on 0161 212 4960.