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Salford NHS Rated ‘Outstanding’ for Community Work

NHS SALFORD Clinical Commissioning Group (CCG) has been rated one of the best for the way in which the people of Salford are given a voice over how health care is provided across the city.

The assessment – conducted by the NHS National Public Participation Team – rated the CCG as ‘Outstanding’ for the way in which it involves the city’s residents giving them a voice about their local health care services.

Examples include holding drama workshops in secondary schools focussing on self-harm and eating disorders, having wide-reaching conversations with over 5,000 people on topics like mental health and also seeking views from pregnant women and their families about relocating the Salford Birth Centre.

The assessors also praised its efforts for ‘outstanding equalities work incorporating involvement’.

For example, during Dementia Awareness Week in May 2016, Salford CCG worked with the University of Salford students to livestream the event. This allowed patients, carers and relatives – and anyone else who couldn’t attend – to take part in the event virtually.

Similarly, the CCG established a Citizen Advisory Panel – a group of Salford residents from diverse and representative backgrounds – who advise and guide the CCG on what topics to feature at the three panel events a year it hosts.

Dr Tom Tasker, Salford GP and Chair of NHS Salford CCG, said: “It is tremendously pleasing to be rated so highly, with us scoring 14 out of a possible 15.

“It demonstrates the effort and commitment of our staff – and those at Salford City Council, with whom we jointly carry out much engagement activity – to ensure that we build, foster and develop positive relationships with the people of Salford.

“By speaking to Salford residents about what they want from their local health services, we can better understand their needs and make the right improvements.”

At the core of Salford CCG’s work involving people in the city, is its Citizen and Patient Panel, which has over 3000 members representing people who live, work and use services in Salford.

Citizen and Patient Panel events are held twice a year giving people the opportunity to hear the latest updates on plans for health and social care across Salford as well as debates on what people think are the key issues for our health services.

The next Citizen Panel Event is being held on Tuesday 13 March at The Lighthouse Venue, 12 Centenary Park, Coronet Way, Eccles with registration at 10am (for 10.30am start) and a 2.15pm finish.

There will be lots of information, interactive activities, entertainment, lunch, fun quizzes and more on offer.

Anyone who lives in Salford, or who has a Salford GP, is welcome to attend to give their views on health and social care.

To reserve your place, call 0161 2124813, or email Sandra.lindsay1@nhs.net


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How to contact the communications and engagement team

Communications Manager

Lindsay Kirby
0161 212 4819


Engagement Manager

Rick Whitehead
0161 212 4956


Or write to us:

NHS Salford CCG
St James House
Pendleton Way
M6 5FW

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